Life & Soul Clothing

Returning an item is easy and can be done any time within 14 days of receiving your goods.
The returning item(s) must be in its original state including tags and sent as soon as reasonably
possible. On receipt of the returned item(s) you will be refunded the price paid for the goods to
the original payment card. Delivery costs will not be refunded (exceptions apply).

Our return address is: Flockton House, Audby Lane, Wetherby, LS22 7FD.
Once we’ve received your returned item(s) we will send you an email to confirm your refund, which
will be processed within 5 –10 working days of receipt. Expect the refund to reach your account
within 5-7 working days. If after 10 working days you have not received an email from us,
email at with your tracking number reference so that we can
investigate further.

Returns to Store
You can return items directly to our Wetherby premises within 14 days of Dispatch Note as your receipt.

Returns by Post
To return by post simply complete the enclosed returns form with your name, address, and order number.
Ensure your goods are securely wrapped and the completed returns form is enclosed. Obtain a ‘proof of
postage’ certificate from the Post Office, which you should retain until you’ve received your refund.
It usually takes between 5-10 working days from the receipt date to receive items and process refunds

Your Rights
Your rights are in addition to the cancellation rights under the Consumer Protection (Distance Selling)
Regulations 2000.

If you wish to cancel your order before the end of the statutory cancellation period (7 days from the
day after you receive the goods), you can notify us by email at
Items must be returned with the returns form, as outlined above. Your statutory rights are not affected
by these terms and conditions.

Welcome to Life & Soul Clothing

Life & Soul offers something more unique, selling many one-off pieces making for a more exciting shopping experience! With stock changing regularly so that there is always something to tempt you, whether it is in the extensive clothing collection, scarves or the well sourced unique jewellery ranges.

Opening Times and Venues

An exciting week this week and all in York, we will be:-In The FCY Fashion Marquee on Parliament Street, York on Thursday 7th and Saturday 8th April from 10am until...